What's in a whisky?
Thanks to the introduction of a brand new Standard, BS 8636:2023 Whisky - Use of analytical pararmeters and methods of analysis -...
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Jodie Read
- Oct 28, 2022
- 2 min
"I didn't know what was missing until I had the software"
One of our Mango clients has been using the software since August 2022. The company chose to implement Mango because although they had...
Jodie Read
- Jul 29, 2022
- 2 min
#FindingsFriday: Use of Certification Body logos
The Finding The UKAS Logos on the Company website needs updating. The certificates for the delegates includes the obsolete UKAS logos...
Jodie Read
- Jun 10, 2022
- 2 min
#FindingsFriday: PS 9000:2016 - Clauses 8.1.1.2 Pest control & 8.4.1.3 Outsourcing
The Finding Qualified contractors were not being used to control the risk of flying and crawling insects. There was no evidence available...
Jodie Read
- May 6, 2022
- 1 min
#FindingsFriday: ISO 9001 - Clause 7.2 Competence
The Finding Since the last visit there has been quite an increase in the numbers of employees, but the Training Matrix does not identify...
Jodie Read
- Apr 8, 2022
- 1 min
#FindingsFriday: ISO 9001, ISO 14001 & ISO 45001 - Clause 9.3 Management Review
The Finding The [most recent] management review fails to meet the requirements of all three standards. E.G. It fails to cover the...
Jodie Read
- Apr 1, 2022
- 2 min
#FindingsFriday: ISO 13485:2016 - Clause 6.3 Infrastructure
The Finding The routine ppm is required to be weekly planned as per procedure QP-60.07 Rev 2 Preventative Maintenance and in current...
Jodie Read
- Mar 4, 2022
- 2 min
#FindingsFriday: ISO 9001:2015 - Clause 5.3 Organisational roles, responsibilities and authorities
The Finding The IMS manual issue 2 specified the management representative being the operations manager, a position no longer on the...
Jodie Read
- Feb 24, 2022
- 3 min
#FindingsFriday: ISO 9001:2015 - Clause 9.1.2 Customer Satisfaction
The Finding No formal analysis of customer satisfaction data or reviewing trends to date, what will be done to improve etc. Some Context...
Jodie Read
- Feb 4, 2022
- 2 min
#FindingsFriday: ISO 9001:2015 Clause 7.5.3 - Control of documented information
The Finding The archive Store at the top of the yard at [site name], was not conducive to retention of paper records, i.e. damp. Some...
Jodie Read
- Jan 14, 2022
- 2 min
#FindingsFriday: ISO 9001:2015 Clause 8.7 - Control of nonconforming outputs
The Finding When recording non-conformances on the Fault Report Register the date when the non-conformance was closed out should be...
Jodie Read
- Dec 1, 2021
- 1 min
Five gold stars for Space2B at The Maltings
As it's 1st December, you've kind of got to sing "five gold stars" as though you were singing the line "five gold rings" in the Christmas...
ethandcoombes
- Aug 11, 2021
- 2 min
These ARE the standards you're looking for. . .
Obi Wan Kenobi pulled back his hood. “Hello, there,” he said, looking straight at the head Jawa standing in front of him. The Jawas said...
Jodie Read
- Jan 20, 2021
- 2 min
It’s 2021, so isn’t it time you embraced quality management software?
You can always tell a business leader who is drowning in administration and staff who are frustrated with clunky business systems. It’s...
Jodie Read
- Jan 14, 2021
- 2 min
Should you implement ISO 9001 yourself or call on the services of an experienced consultant?
For many businesses and smaller organisations, this can be a real dilemma. Do you try to become ISO 9001 accredited on your own,...
Jodie Read
- Jan 6, 2021
- 2 min
New Year, New Systems...but where do you start?
Welcome to 2021, the year when having a strong bond with your ideal customers will be crucial for your business. Think about everything...
Jodie Read
- Feb 4, 2020
- 2 min
What the Standards say about legal compliance
Whether your organisation is considering or holds certification to quality, environmental, health and safety or information security...
Jodie Read
- Nov 12, 2019
- 1 min
Quality Comes of Age #WQD19
Tomorrow the Chartered Quality Institute (CQI) will celebrate its 100th birthday. This year's World Quality Day is therefore themed...
Jodie Read
- Aug 30, 2018
- 1 min
What will you improve in your business this September?
Whether it's been business as usual over the summer, or you've taken your foot off the gas and had some time off, September tends to feel...
amyrichardswales
- Aug 17, 2018
- 2 min
Is your ISO certification fully accredited? (And why it matters.)
From time to time we come across companies who think they've achieved ISO certification - or that they've found an organisation that can...
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