#FindingsFriday: PS 9000:2016 - Clauses 8.1.1.2 Pest control & 8.4.1.3 Outsourcing
The Finding Qualified contractors were not being used to control the risk of flying and crawling insects. There was no evidence available...
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Jodie Read
- May 6
- 1 min
#FindingsFriday: ISO 9001 - Clause 7.2 Competence
The Finding Since the last visit there has been quite an increase in the numbers of employees, but the Training Matrix does not identify...
Jodie Read
- Mar 4
- 2 min
#FindingsFriday: ISO 9001:2015 - Clause 5.3 Organisational roles, responsibilities and authorities
The Finding The IMS manual issue 2 specified the management representative being the operations manager, a position no longer on the...
Jodie Read
- Jan 14
- 2 min
#FindingsFriday: ISO 9001:2015 Clause 8.7 - Control of nonconforming outputs
The Finding When recording non-conformances on the Fault Report Register the date when the non-conformance was closed out should be...
Jodie Read
- Dec 1, 2021
- 1 min
Five gold stars for Space2B at The Maltings
As it's 1st December, you've kind of got to sing "five gold stars" as though you were singing the line "five gold rings" in the Christmas...
Jodie Read
- Jan 20, 2021
- 2 min
It’s 2021, so isn’t it time you embraced quality management software?
You can always tell a business leader who is drowning in administration and staff who are frustrated with clunky business systems. It’s...
Jodie Read
- Jan 14, 2021
- 2 min
Should you implement ISO 9001 yourself or call on the services of an experienced consultant?
For many businesses and smaller organisations, this can be a real dilemma. Do you try to become ISO 9001 accredited on your own,...
amyrichardswales
- Aug 8, 2018
- 2 min
Social media for business: are you getting the tone right?
Is your company getting the tone right in all your social media posts and interactions? As a company you want to hit the right note when...
amyrichardswales
- Apr 11, 2018
- 1 min
How software automation can help drive efficiency
This week we've been chatting with Liz Tobin, a small business systems expert from Gingersnap Consulting, about how finding the right...
amyrichardswales
- Jan 17, 2018
- 1 min
Why certification matters to a print company
Case study: Spectrum Printing Spectrum Printing is a family run lithographic printing company based in Cardiff, providing everyday short...
tracey9920
- Nov 15, 2017
- 1 min
Six ingredients of great leadership
What does good leadership mean to you? With this year’s World Quality Day theme of ‘Everyday leadership’ in mind, we’ve been thinking...
Jodie Read
- May 25, 2016
- 1 min
What is Annex SL?
Many organisations have implemented multiple management system standards. Clearly there are benefits in time, cost and resources if the...
tracey9920
- Jan 13, 2016
- 1 min
Human error is inevitable
“Human error is inevitable, you can never eliminate it, but you can eliminate problems in the system to make it less likely to happen” -...
tracey9920
- Nov 25, 2015
- 2 min
Build your weaknesses until they become your strengths (Rockne, K)
As part of ISO9001:2015, companies are expected to identify external and internal factors (Clause 4.1) relevant to the context of the...
Jodie Read
- Mar 4, 2014
- 1 min
What is an Integrated Management System?
Where an organisation is registered, or is seeking registration, to more than one Standard it may be possible to address these within one...
Jodie Read
- Oct 31, 2013
- 1 min
What is a Management System?
A Management System is a framework used to establish the policies and objectives of an organisation and the processes and procedures to...
Jodie Read
- Jul 19, 2013
- 1 min
What is the benefit of implementing a Management System?
Implementing a Management System may appear to be an expensive or time consuming activity, but the longer term benefits should definitely...
Jodie Read
- Mar 17, 2013
- 1 min
From Sceptic to Believer
When visiting a company that first engaged us to assist in the implementation of an integrated ISO9001 Quality, ISO14001 Environmental...