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Social media for business: are you getting the tone right?
Is your company getting the tone right in all your social media posts and interactions? As a company you want to hit the right note when...
amyrichardswales
Aug 8, 20182 min read


Save your company time and money with Process Mapping
How efficient is your company or organisation? You may be aware that improvements could be made, but you're not clear on where you...
amyrichardswales
Aug 2, 20181 min read


Compliance managers: Can you relax on holiday?
If your role is managing compliance for your organisation, how easy is it for you to hand things over when you go on annual leave? ...

Jodie Read
Jul 18, 20181 min read


What's the difference between an Audit, an Assessment and a Surveillance visit?
We’re sure there’s a great joke answer to this (anyone know what it is?), but this is an area that can cause some confusion – so here are...
amyrichardswales
May 24, 20181 min read


How software automation can help drive efficiency
This week we've been chatting with Liz Tobin, a small business systems expert from Gingersnap Consulting, about how finding the right...
amyrichardswales
Apr 11, 20181 min read


Training, Awareness and Competency in the workplace: why it matters
We'd like to introduce you to the newest member of our team. Flo's first job was as a working sheepdog on a farm. However, she showed...
amyrichardswales
Mar 28, 20181 min read


Why certification matters to a print company
Case study: Spectrum Printing Spectrum Printing is a family run lithographic printing company based in Cardiff, providing everyday short...
amyrichardswales
Jan 17, 20181 min read


Are your data protection systems in line with BS10012:2017?
You’ll (hopefully) be aware of GDPR by now – and should be in the process of addressing it in your organisation. But are you aware of BS...
amyrichardswales
Jan 4, 20181 min read


Six ingredients of great leadership
What does good leadership mean to you? With this year’s World Quality Day theme of ‘Everyday leadership’ in mind, we’ve been thinking...
tracey9920
Nov 15, 20171 min read


What is Annex SL?
Many organisations have implemented multiple management system standards. Clearly there are benefits in time, cost and resources if the...

Jodie Read
May 25, 20161 min read


Human error is inevitable
“Human error is inevitable, you can never eliminate it, but you can eliminate problems in the system to make it less likely to happen” -...
tracey9920
Jan 13, 20161 min read


Build your weaknesses until they become your strengths (Rockne, K)
As part of ISO9001:2015, companies are expected to identify external and internal factors (Clause 4.1) relevant to the context of the...
tracey9920
Nov 25, 20152 min read


But I'm Only Little!
Small and medium sized businesses often seem to doubt the relevance of ISO Standards to their businesses, thinking that they are too...

Jodie Read
Sep 8, 20151 min read


What is an Integrated Management System?
Where an organisation is registered, or is seeking registration, to more than one Standard it may be possible to address these within one...

Jodie Read
Mar 4, 20141 min read


What is a Management System?
A Management System is a framework used to establish the policies and objectives of an organisation and the processes and procedures to...

Jodie Read
Oct 31, 20131 min read


What is Compliance Consultancy?
Compliance consultancy means the support and advice available for your business from consultants who specialise in the application for...

Jodie Read
Jul 26, 20131 min read


What is the benefit of implementing a Management System?
Implementing a Management System may appear to be an expensive or time consuming activity, but the longer term benefits should definitely...
Jodie Read
Jul 19, 20131 min read


From Sceptic to Believer
When visiting a company that first engaged us to assist in the implementation of an integrated ISO9001 Quality, ISO14001 Environmental...

Jodie Read
Mar 17, 20131 min read
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