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The Finding The archive Store at the top of the yard at [site name], was not conducive to retention of paper records, i.e. damp. Some...

The Finding When recording non-conformances on the Fault Report Register the date when the non-conformance was closed out should be...

As it's 1st December, you've kind of got to sing "five gold stars" as though you were singing the line "five gold rings" in the Christmas...

“Everyone move one place to the left!” cried the Mad Hatter. It was the strangest tea room Alice had ever seen. The Mad Hatter, the March Hare, and the sleeping Dormouse all arguing around a big table. “Can I sit down?” Alice asked. “There’s no room!” they all shouted. Alice scratched her head. It seemed like there was plenty of room, but the three of them were very distracted. “It’s all the paperwork for the ISO 22000 for food safety management,” the March Hare said. “It tak

Obi Wan Kenobi pulled back his hood. “Hello, there,” he said, looking straight at the head Jawa standing in front of him. The Jawas said they’d had enough of travelling around Tatooine looking for scrap technology and second-hand robots to sell on. They wanted a more profitable business, tendering for droid reclamation services for Landau Calrissian. The trouble was, Calrissian wanted to make sure there were no legal problems with anyone he dealt with. All his subcontractors

You can always tell a business leader who is drowning in administration and staff who are frustrated with clunky business systems. It’s...

For many businesses and smaller organisations, this can be a real dilemma. Do you try to become ISO 9001 accredited on your own,...

Welcome to 2021, the year when having a strong bond with your ideal customers will be crucial for your business. Think about everything...

Whether your organisation is considering or holds certification to quality, environmental, health and safety or information security...

Tomorrow the Chartered Quality Institute (CQI) will celebrate its 100th birthday. This year's World Quality Day is therefore themed...

Whether it's been business as usual over the summer, or you've taken your foot off the gas and had some time off, September tends to feel...

From time to time we come across companies who think they've achieved ISO certification - or that they've found an organisation that can...

Is your company getting the tone right in all your social media posts and interactions? As a company you want to hit the right note when...

How efficient is your company or organisation? ​You may be aware that improvements could be made, but you're not clear on where you...

If your role is managing compliance for your organisation, how easy is it for you to hand things over when you go on annual leave? ​...

We’re sure there’s a great joke answer to this (anyone know what it is?), but this is an area that can cause some confusion – so here are...

This week we've been chatting with Liz Tobin, a small business systems expert from Gingersnap Consulting, about how finding the right...

We'd like to introduce you to the newest member of our team. ​Flo's first job was as a working sheepdog on a farm. However, she showed...

Case study: Spectrum Printing Spectrum Printing is a family run lithographic printing company based in Cardiff, providing everyday short...

You’ll (hopefully) be aware of GDPR by now – and should be in the process of addressing it in your organisation. But are you aware of BS...