Image: Rob Fahey
Gatwick Airport had to implement manual contingency plans this week when their flight information screens went down. Their improvised whiteboard-and-walkietalkie method worked - but hundreds of passenger posts and comments on social media show they could done better.
The important thing now is for them to learn from the experience and update their contingency plans, perhaps putting a backup system in place so they are better able to function in the event of a technical fault.
How healthy are your business continuity plans?
Do you have robust plans in place to cover possible threats and risks?
When was the last time your plans were updated?
Are they regularly reviewed?
Your continuity plans should be designed to help ensure the continuation of your services by minimising the impact of unexpected events on staff, customers, premises, equipment or records.
Make your organisation more resilient
To find out how Penarth Management Limited can support your organisation to put an effective and robust Business Continuity Plan in place, please contact us at info@penarth.co.uk or on 029 2070 3328.