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Jodie Read
Feb 24, 20223 min read
#FindingsFriday: ISO 9001:2015 - Clause 9.1.2 Customer Satisfaction
The Finding No formal analysis of customer satisfaction data or reviewing trends to date, what will be done to improve etc. Some Context...
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Jodie Read
Jan 13, 20222 min read
Managing buildings is a serious business
Buildings management comes with a big responsibility, whether you're managing a factory, hotel, housing assocition, office block,...
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