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Internal Quality Audit

This course is designed for people who already have experience of the Quality System in their firm and who need to be trained to carry out internal quality audits to a standard that satisfies the requirements of BS EN ISO 9001:2015. The course takes into account the requirements of ISO19011:2011 "Guidelines for quality and/or environmental management systems auditing".

The number of people attending any one session is limited to eight to ensure that all the participants are fully involved.

The course is supported by practical exercises based partly on an hypothetical company which
has built-in problems, and partly on your own company's procedures. The course covers a span of quality procedures, e.g. document control, purchasing, design,  process, auditing, management review.

A course book is provided together with a certificate of attendance which may be submitted to your Quality Assessor as evidence of training.

  • The requirements of ISO9001:2015 

  • Why Internal Quality Auditing?

  • Preparing an Audit Plan

  • What sort of questions to ask

  • How to ask them

  • Examining evidence

  • Coming to conclusions and making recommendations

  • The Audit Findings Report 

  • Follow up

  • Human aspects of auditing

Course details:

Learning Outcomes

By the end of the course delegates will be:

  • Familiar with the requirements of ISO9001:2015

  • Able to carry out internal quality audits

This course lasts 1 days and costs  £375 + VAT per person. The fees cover the cost of the training, all course materials, refreshments throughout the day, a light lunch and a certificate.,

Duration and Fees:

This course is suitable for delegates that will be required to carry out internal quality audits.

Who should attend?


Delegates will benefit from the course by obtaining the knowledge, skills and confidence to audit their company's Quality Management System. 

Companies will benefit by having knowledgeable, trained personnel who can carry out internal audits on behalf of the company.

Course Variations:

Many of the Standards that we work with are based upon ISO9001 but have specific requirements of their own. If required, we can deliver a two day in-house version of the course to cover the additional requirements of related Standards. We have previously done this for Standards including:

  • TS 16949 for the automotive industry

  • ISO13485 for the medical devices industry

  • BS 7499 for manned guarding in the security industry

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